Cancellation Option
Flexible plans for a changing world. Understand your rights and options.
Flexible Booking
At Luxel, we understand that plans can change. That's why we offer tiered cancellation options tailored to your needs.
Standard
Free
Cancel up to 7 days before departure for a full refund in travel credits.
Premium
+5% Booking
Cancel up to 48 hours before departure for a 90% cash refund.
Elite Flex
+12% Booking
Cancel anytime up to the moment of departure for a 100% cash refund.
How to Cancel
Cancellations can be managed directly through your "My Trips" dashboard. For urgent requests within 24 hours of departure, please contact our concierge team immediately.