Sales and Refund
Clear information on our payment and refund processes.
1. Payment Policy
All bookings must be paid in full at the time of reservation unless otherwise specified.
2. Refund Eligibility
Refunds are subject to the specific cancellation policy selected during booking. Please refer to our Cancellation Option page for details.
3. Processing Time
Approved refunds are typically processed within 5-10 business days to the original payment method.